October 17, 2008

Resistance is visable EVERYWHERE!  Resistance is found in every type of relationship that requires human interaction.  A marriage, living in a household with a teenager, and working with a boss that is not open to new ideas all lend themselves to resistance. 

Block’s suggestions for handling resistance are great to use not only in consulting, but can easily be modified to dealing with resistance in a professional and personal context.  I particularly liked the way Block stated to state the form of reistance in a “nonpunishing way” and how essential it is to use neutral language.

I feel that the most difficult step in dealing with resisitance that Block discusses is picking up the cues.  It is human nature to “read into” cues that other people give and jump up the ladder of inference.  I feel that nonverbal cues are more decieving than verbal cues. 

As I head into my consulting project, I am sure that I will encounter some amount of resistance.  I think the most difficult part of encountering resistance is not taking it personal.